Application Support Technology Lead Analyst

Citi Handlowy

Not specified; not specified; not specified
**
People management and team leadership
Incident and problem resolution
Root cause analysis expertise
** Citi Handlowy is seeking an experienced Application Support Technology Lead Analyst to manage professional teams and provide technical oversight across various applications. The role requires strong communication skills, a collaborative approach, and the ability to handle incidents and problems at a global enterprise level. **

Job Summary

  • The role involves managing one or more apps support teams while providing technical oversight across systems and applications.
  • Responsibilities include performing controlled resolution of incidents, conducting root cause analysis, and ensuring outstanding issues are tracked to closure.
  • The position requires full management responsibility including hiring, performance evaluation, budget approval, and driving compliance with firm policies.

Matching Summary

Match Score: 75

** Citi Handlowy is seeking an experienced Application Support Technology Lead Analyst to manage professional teams and provide technical oversight across various applications. The role requires strong communication skills, a collaborative approach, and the ability to handle incidents and problems at a global enterprise level. **

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • People management and team leadership
  • Incident and problem resolution
  • Root cause analysis expertise
  • Budget and resource planning
  • Stakeholder communication skills

Nice-to-have

  • Assertive communication style
  • Global enterprise experience
  • Strategic fix tracking
  • Calm under pressure during incidents
  • Audit and compliance awareness

Key Requirements

  • 10+ years experience in Apps Support role (preferred)
  • Bachelor's degree required, Master's preferred
  • Experience with people management

Work Rights

Not specified

Tailored Resume

Cover Letter