Manager, Technical Support Engineering – Workday Platform

Workday

Not specified; not specified; not specified
**
6+ years technical support experience
2+ years leading technical teams
Expert sql and python proficiency
** Workday is seeking a Manager for their Technical Support Engineering team, focusing on their Analytics Platform. This fully remote role involves leading a global team, driving technical excellence, and ensuring high customer satisfaction through effective support and collaboration. **

Job Summary

  • This role leads a high-performing global team dedicated to delivering world-class support for Workday's Analytics Platform.
  • The successful candidate will blend people leadership with deep technical expertise in query optimization, distributed systems, and log analysis.
  • Workday offers a flexible work approach requiring at least 50% time in-office or with customers while providing tools for long-term growth.

Matching Summary

Match Score: 75

** Workday is seeking a Manager for their Technical Support Engineering team, focusing on their Analytics Platform. This fully remote role involves leading a global team, driving technical excellence, and ensuring high customer satisfaction through effective support and collaboration. **

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 6+ years technical support experience
  • 2+ years leading technical teams
  • Expert SQL and Python proficiency
  • Workday Prism Analytics knowledge
  • Distributed systems debugging skills
  • Log analysis and root cause resolution

Nice-to-have

  • Experience with Jupyter Notebooks
  • Background in financial data structures
  • Strong customer success collaboration
  • Inclusive leadership culture builder
  • Proactive operational resilience mindset

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • 6+ years in technical support or analytics
  • 2+ years of team leadership experience

Work Rights

Not specified

Tailored Resume

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