Customer Success Manager – Electronic Trading (et)

London Stock Exchange Group

Singapore
On-site
Maximize value from trading platforms
Drive product adoption and retention
Build relationships with key stakeholders
The London Stock Exchange Group is seeking a Customer Success Manager for their Electronic Trading division in Singapore. The role focuses on ensuring clients maximize value from trading platforms and data through strong relationship management and product adoption strategies

Job Summary

  • Partner with trading clients to ensure they maximize value from LSEG’s trading platforms, data, and workflow capabilities.
  • Build relationships with end users, desk heads, market data teams, application owners, and senior decision makers.
  • Gather structured feedback, represent client needs, and collaborate with product teams to shape enhancements.

Matching Summary

Match Score: 85

The London Stock Exchange Group is seeking a Customer Success Manager for their Electronic Trading division in Singapore. The role focuses on ensuring clients maximize value from trading platforms and data through strong relationship management and product adoption strategies.

Skills & Requirements

Must-have

  • Maximize value from trading platforms
  • Drive product adoption and retention
  • Build relationships with key stakeholders
  • Gather client feedback for product roadmap
  • Collaborate with cross-functional teams

Nice-to-have

  • Customer-centric approach
  • Continuous improvement mindset
  • Embrace change and innovation

Key Requirements

  • 5+ years client-facing experience in financial markets
  • Understanding of multi-asset trading workflows
  • Working knowledge of APIs and trading system infrastructure
  • Ability to interpret usage data and turn insights into action
  • Excellent communication and stakeholder management skills

Work Rights

Not specified

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