Customer Care Representative - France

Hydrafacial

Not specified (assumed to be hybrid based on customer service role).
2 years customer service experience
Fluent in french and english
Erp data entry proficiency
Hydrafacial is seeking a Customer Care Representative for the French market to be the primary point of contact for customer inquiries and support, handling orders, complaints, and translations. The ideal candidate should have at least two years of relevant experience, be detail-oriented, and possess strong communication skills in both French and English

Job Summary

  • This position serves as the primary point of contact for customers regarding orders, returns, and complaints.
  • Approximately 10% of the role involves office management duties such as translation assistance and IT support.
  • The ideal candidate will have at least two years of experience in sales support or customer service with strong attention to detail.

Matching Summary

Match Score: 75

Hydrafacial is seeking a Customer Care Representative for the French market to be the primary point of contact for customer inquiries and support, handling orders, complaints, and translations. The ideal candidate should have at least two years of relevant experience, be detail-oriented, and possess strong communication skills in both French and English.

Skills & Requirements

Must-have

  • 2 years customer service experience
  • Fluent in French and English
  • ERP data entry proficiency
  • Strong written and verbal communication
  • Detail-oriented problem solving

Nice-to-have

  • Beauty or aesthetics industry background
  • Knowledge of Oracle NetSuite SAP
  • Additional language skills
  • Translation assistance experience
  • IT support familiarity

Key Requirements

  • Minimum 2 years experience in support roles
  • Fluency in French required
  • Proficiency in English required
  • Experience with ERP systems preferred

Work Rights

Not specified

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