Lead Customer Service Representative

AmeriVet

Base: $19.00-$27.00ph based on experience; bonus/e...
Customer service experience
Leadership and supervisory skills
Veterinary software proficiency
At AmeriVet, you join a mission-driven team dedicated to delivering high-quality care for pets and families while supporting career growth

Job Summary

  • At AmeriVet, you join a mission-driven team dedicated to delivering high-quality care for pets and families while supporting career growth.
  • The role involves supervising CSR team members, managing front desk operations, and providing compassionate customer service with professionalism.
  • Employees benefit from tailored development programs, competitive pay, comprehensive health benefits, and a supportive, inclusive work environment.

Matching Summary

At AmeriVet, you join a mission-driven team dedicated to delivering high-quality care for pets and families while supporting career growth.

Salary

Base: $19.00-$27.00/hr based on experience; Bonus/Equity: Not specified; Benefits: Health, dental, vision, life insurance, mental health resources, 401(k) matching, student loan assistance, paid time off

Skills & Requirements

Must-have

  • Customer service experience
  • Leadership and supervisory skills
  • Veterinary software proficiency
  • Strong organizational skills
  • Compassionate client communication
  • Fast-paced environment adaptability

Nice-to-have

  • Team mentorship and coaching
  • Problem-solving skills
  • Collaborative work culture
  • Career growth opportunities
  • Client relationship building

Key Requirements

  • 2+ years customer service experience
  • Veterinary experience preferred
  • Leadership or supervisory experience preferred
  • Experience with veterinary software preferred

Work Rights

Not specified

Tailored Resume

Cover Letter