Store Training & Development Lead

JB Hi-Fi

Melbourne, Australia
On-site
Onboarding and induction of team members
Lead product training programs
Demonstrate and sell product categories
Undertake and assist with the onboarding and induction of team members new to JB or new to role

Job Summary

  • Undertake and assist with the onboarding and induction of team members new to JB or new to role.
  • Lead product training programs to ensure the sales team are well equipped to demonstrate and sell existing and emerging product categories.
  • Demonstrate, lead and coach a high level of customer service standards including pre, during and post the sale.

Matching Summary

Undertake and assist with the onboarding and induction of team members new to JB or new to role.

Skills & Requirements

Must-have

  • Onboarding and induction of team members
  • Lead product training programs
  • Demonstrate and sell product categories
  • Coach high level customer service standards
  • Utilise training materials and collateral

Nice-to-have

  • Passion for training and developing people
  • Willingness to facilitate and partake in training
  • Unerring passion for creating great customer experiences

Key Requirements

  • Retail experience in high achieving teams

Work Rights

Not specified

Tailored Resume

Cover Letter