German Billing Associate

UPS

Hybrid
Customer service experience
English and german language skills
Billing document management
UPS is seeking a German Billing Associate to manage billing documents, resolve customer issues, and ensure high-quality service in a hybrid work environment. The ideal candidate should possess customer service experience and language skills in English and German

Job Summary

  • FUTURE YOU supports customers and commercial integrity by resolving billing issues and making a vital commercial impact on the business.
  • You will be managing billing documents, correcting errors, providing customer service via phone and email, and investigating systems to prevent future billing inconsistencies.
  • UPS offers a competitive salary, full training, flexible benefits including a pension scheme and healthcare, life assurance, tuition reimbursement, and opportunities for career progression through a 'promotion from within policy'.

Matching Summary

Match Score: 85

UPS is seeking a German Billing Associate to manage billing documents, resolve customer issues, and ensure high-quality service in a hybrid work environment. The ideal candidate should possess customer service experience and language skills in English and German.

Skills & Requirements

Must-have

  • Customer service experience
  • English and German language skills
  • Billing document management
  • Issue credit/debit notes
  • Investigate billing inconsistencies

Nice-to-have

  • Talent for languages
  • Interest in finance
  • Microsoft Excel experience

Key Requirements

  • At least one year in customer service
  • University education not essential
  • Years of work experience not essential

Work Rights

Not specified

Tailored Resume

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