Gerente De Operações

Thomson Reuters

Solid experience in customer support operations
Deep knowledge of slas and operational metrics
Familiarity with help desk and crm tools
Thomson Reuters combines intelligence, technology, and human expertise to provide reliable answers for professionals

Job Summary

  • Thomson Reuters combines intelligence, technology, and human expertise to provide reliable answers for professionals.
  • We promote a culture of continuous learning and skill development to prepare our talents for future challenges.
  • Our competitive benefits include comprehensive health plans and a strong commitment to work-life balance.

Matching Summary

Thomson Reuters combines intelligence, technology, and human expertise to provide reliable answers for professionals.

Skills & Requirements

Must-have

  • solid experience in customer support operations
  • deep knowledge of SLAs and operational metrics
  • familiarity with help desk and CRM tools

Nice-to-have

  • strong prioritization and pressure management
  • clear and empathetic communication
  • proactive risk anticipation

Key Requirements

  • experience in operations management
  • analytical skills to interpret usage data
  • ability to develop people and build teams

Work Rights

Not specified

Tailored Resume

Cover Letter