Patient Access Representative - Ft, Night (11p-7:30a) - Cherry Hill Ed

Jefferson Health

Cherry Hill, New Jersey, United States
Base: $17.00 to $21.89 hourly; bonus/equity: not s...
Strong communication and customer service skills
Accurate demographic and insurance information gathering
Verify insurance coverage and benefits
Provides a positive patient experience to patients and families by demonstrating strong communication and customer service skills while registering patients

Job Summary

  • Provides a positive patient experience to patients and families by demonstrating strong communication and customer service skills while registering patients.
  • Gathers complete and accurate demographic and insurance information from patients and families, identifies uninsured patients for referral, and retrieves orders for outpatient visits.
  • Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical, dental, vision, and retirement plans.

Matching Summary

Provides a positive patient experience to patients and families by demonstrating strong communication and customer service skills while registering patients.

Salary

Base: $17.00 to $21.89 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive package

Skills & Requirements

Must-have

  • Strong communication and customer service skills
  • Accurate demographic and insurance information gathering
  • Verify insurance coverage and benefits
  • Collect patient out-of-pocket liability/copays
  • Proficient with computer and Microsoft Office skills
  • Familiar with healthcare EHR applications

Nice-to-have

  • Positive patient experience
  • Adherence to departmental and institutional protocols
  • Achieve individual and team performance metrics
  • Knowledge of medical terminology

Key Requirements

  • High School Diploma or GED
  • Minimum 3 years experience in customer service
  • Prior registration experience in Emergency Dept preferred

Work Rights

Not specified

Tailored Resume

Cover Letter