Executive - Business Channels (operations & Customer Service)

Hong Leong Bank

Kota Kinabalu, Sabah, Malaysia
Customer service excellence
Sales and cross-selling skills
Basic banking knowledge
Provide superior customer service to enhance customer satisfaction scores

Job Summary

  • Provide superior customer service to enhance customer satisfaction scores.
  • Support the Bank’s Digital Transformation initiatives and contribute to operational control.
  • Represent HLB in relationship building with the community.

Matching Summary

Provide superior customer service to enhance customer satisfaction scores.

Skills & Requirements

Must-have

  • Customer service excellence
  • Sales and cross-selling skills
  • Basic banking knowledge

Nice-to-have

  • High level of integrity
  • Excellent communication skills
  • Teamwork and collaboration

Key Requirements

  • Degree/Diploma Holder
  • Related working experience in financial institution
  • Customer interaction and cash handling experience

Work Rights

Not specified

Tailored Resume

Cover Letter