Operations Supervisor

Sofitel Sydney Wentworth

The Hague, Netherlands
Base: €2,863.55 gross pm fulltime; bonus/equity: n...
On-site
Team leadership and coaching
Front office operations management
Service and quality level monitoring
As Operations Supervisor, you are the face of the hotel and lead a team to ensure guests have an unforgettable stay

Job Summary

  • As Operations Supervisor, you are the face of the hotel and lead a team to ensure guests have an unforgettable stay.
  • The role includes coaching team members, ensuring smooth Front Office operations, and maintaining high service standards.
  • The position offers a fulltime salary of €2,863.55, 25 vacation days, travel reimbursement, discounts at Accor Hotels worldwide, free parking, and a warm team culture.

Matching Summary

As Operations Supervisor, you are the face of the hotel and lead a team to ensure guests have an unforgettable stay.

Salary

Base: €2,863.55 gross per month fulltime; Bonus/Equity: Not specified; Benefits: 25 vacation days, travel reimbursement, discounts, free parking, team events

Skills & Requirements

Must-have

  • Team leadership and coaching
  • Front Office operations management
  • Service and quality level monitoring
  • Personnel planning
  • Complaint resolution
  • Opera Cloud and Office administration

Nice-to-have

  • Humor and empathy
  • Stress resilience
  • Creating positive work atmosphere

Key Requirements

  • MBO diploma
  • Minimum 1 year Front Office experience
  • Experience with Opera Cloud and Office programs

Work Rights

Not specified

Tailored Resume

Cover Letter