Operations Supervisor

Arriva Group

Telford, United Kingdom
Effective allocation of driving duties
Respond to operational issues
Maintain a safe workplace
Operations Supervisors contribute to the effective running of our day-to-day operation, with a continual focus on improving the experience of colleagues and customers

Job Summary

  • Operations Supervisors contribute to the effective running of our day-to-day operation, with a continual focus on improving the experience of colleagues and customers.
  • Main Responsibilities include Health and Safety, Customer Service, People Management, Quality Assurance, Financial Oversight, and Continual Improvement.
  • At Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures, embracing diversity and creating inclusion is a key component of our talent strategy.

Matching Summary

Operations Supervisors contribute to the effective running of our day-to-day operation, with a continual focus on improving the experience of colleagues and customers.

Skills & Requirements

Must-have

  • effective allocation of driving duties
  • respond to operational issues
  • maintain a safe workplace
  • manage complaints effectively
  • monitor operational systems
  • record hours accurately

Nice-to-have

  • support a culture of Arriva values
  • embrace diversity and inclusion
  • effective listening and feedback skills
  • strong self-motivation and resilience

Key Requirements

  • Supervisory experience required
  • Valid First Aid certificate
  • Knowledge of PCV/HGV industry
  • Experience with Trade Unions

Work Rights

Not specified

Tailored Resume

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