Customer Experience Advisor | S1 | Retail Banking |colchester Branch

Santander UK

Colchester, United Kingdom
Base: £25,000; benefits: £500 annual cash allowanc...
Outstanding customer service delivery
Effective communication with customers
Day-to-day transactions and queries
Santander is evolving into a technology-driven organisation, driving a customer-centric transformation that values bold thinking and innovation

Job Summary

  • Santander is evolving into a technology-driven organisation, driving a customer-centric transformation that values bold thinking and innovation.
  • As a Customer Experience Advisor, you will be a listener and problem solver, assisting customers with transactions, technology, and protecting them against fraud.
  • Santander offers a starting salary of £25,000 plus a £500 annual cash allowance, 25 days' holiday, pension contributions, and comprehensive wellbeing support.

Matching Summary

Santander is evolving into a technology-driven organisation, driving a customer-centric transformation that values bold thinking and innovation.

Salary

Base: £25,000; Benefits: £500 annual cash allowance, 25 days' holiday plus bank holidays, pension, voluntary healthcare, share plans, staff product discounts

Skills & Requirements

Must-have

  • outstanding customer service delivery
  • effective communication with customers
  • day-to-day transactions and queries
  • customer fraud and scam protection

Nice-to-have

  • desire to go above-and-beyond
  • effective team working skills
  • flexible, can-do approach
  • openness to broad range of activities
  • ability to grow and adapt

Key Requirements

  • Proven ability to deliver outstanding customer service
  • Ability to communicate effectively
  • Right to work in the UK

Work Rights

Right to work in the UK

Sponsorship: available

Tailored Resume

Cover Letter