Television Licence Field Officer

Capita

Dundee, United Kingdom
Base: £31,650 annual salary; bonus/equity: not spe...
Full uk driving licence
Mobile field work
Flexible shift pattern
As a Field Officer, you’ll help customers understand TV licence requirements and guide them toward solutions that fit their needs—all while enjoying great rewards and flexible work

Job Summary

  • As a Field Officer, you’ll help customers understand TV licence requirements and guide them toward solutions that fit their needs—all while enjoying great rewards and flexible work.
  • Field Officers work 12 of the 36.5 hours per week between 4pm and 9pm (Monday to Friday) or at any time over the weekend, allowing a flexible shift pattern to suit lifestyles.
  • The role offers a £31,650 annual salary, company car or car allowance, generous holiday allowance, pension, life assurance, paid volunteering day, and family-friendly policies.

Matching Summary

As a Field Officer, you’ll help customers understand TV licence requirements and guide them toward solutions that fit their needs—all while enjoying great rewards and flexible work.

Salary

Base: £31,650 annual salary; Bonus/Equity: Not specified; Benefits: Company car or £3,700 car allowance, mileage paid including commute, generous holiday, pension, life assurance, paid volunteering day

Skills & Requirements

Must-have

  • Full UK driving licence
  • Mobile field work
  • Flexible shift pattern
  • Customer communication
  • Home-based daily start and end
  • Use of Body Worn Videos

Nice-to-have

  • Experience in customer facing roles
  • Supportive work environment
  • Diversity networks
  • Financial wellbeing tools

Key Requirements

  • Full UK driving licence
  • Preferably customer facing experience
  • Ability to visit properties in Dundee area

Work Rights

Not specified

Tailored Resume

Cover Letter