The Senior Associate HR Services is responsible for executing transactional activities related to the Colleague Life Cycle HR processes, excluding recruitment, in alignment with the GBS CS Operational Playbook
Job Summary
The Senior Associate HR Services is responsible for executing transactional activities related to the Colleague Life Cycle HR processes, excluding recruitment, in alignment with the GBS CS Operational Playbook.
This role ensures the efficient, timely, and compliant delivery of HR services while adhering to organizational standards and carries out process improvement and service enhancement initiatives.
Pfizer is committed to a diverse and inclusive workforce and fosters a flexible workplace culture that encourages work-life harmony and empowers employees.
Matching Summary
The Senior Associate HR Services is responsible for executing transactional activities related to the Colleague Life Cycle HR processes, excluding recruitment, in alignment with the GBS CS Operational Playbook.
Skills & Requirements
Must-have
HR transactional activities
Case management tool experience
Bilingual English and French communication
MS Office and Power Automate skills
HR data processing and reporting
Nice-to-have
Cross-cultural agility
Continuous improvement mindset
Customer focus mindset
Experience with Workday or Service Now
Familiarity with payroll and Time & Attendance software
Key Requirements
Bachelor degree in Administration or HR or related field
Minimum 2 years HR Shared Services or HR Operations experience
Fluent spoken and written English and French
Experience working independently with escalation
Experience building workflows using Power Automate