Not specified; not specified; insurance, lifestyle...
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Answer incoming patient calls
Place outbound collection calls
Safeguard protected health information
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The Patient Services Representative position at Medhost involves assisting patients with their queries and concerns related to healthcare, ensuring compliance with medical regulations, and maintaining effective communication with various stakeholders. Candidates should possess strong communication skills and ideally have experience in a medical call center environment.
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Job Summary
The role involves coordinating information between patients, family members, medical personnel, and administrators to meet patient needs.
Employees must strictly adhere to HIPAA guidelines while safeguarding all protected health information during their duties.
This fully remote position offers competitive benefits including insurance and lifestyle rewards within a global team.
Matching Summary
Match Score: 75
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The Patient Services Representative position at Medhost involves assisting patients with their queries and concerns related to healthcare, ensuring compliance with medical regulations, and maintaining effective communication with various stakeholders. Candidates should possess strong communication skills and ideally have experience in a medical call center environment.
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Salary
Not specified; Not specified; Insurance, lifestyle rewards & more
Skills & Requirements
Must-have
Answer incoming patient calls
Place outbound collection calls
Safeguard protected health information
Maintain good attendance record
Perform simple mathematical calculations
Nice-to-have
Team player supportive of goals
Highly motivated self-starter
Flexible with schedule
Detail oriented organization skills
Key Requirements
At least 1 year call center experience in Medical Accounts
Preferably College Graduate or at least 2 years in college
Strong written and verbal communication skills
Ability to work effectively with minimal supervision