Manager, Service Operations

KONE International

Lombard, IL, US
Base: $148,700 – $195,195; bonus: 15% target incen...
Not specified (assumed to be hybrid based on typical company practices in similar roles).
5+ years maintenance expertise
Supervisory experience with union workforce
Safety guideline implementation and monitoring
KONE International is seeking a Service Operations Manager in Lombard, IL, to oversee local service operations, focusing on safety, customer satisfaction, and profitability. The role requires significant experience in maintenance and supervisory roles, particularly in unionized environments, and emphasizes a collaborative and innovative company culture

Job Summary

  • The role involves driving service business operations for the Chicago/Lombard territory while ensuring safety and quality goals are met.
  • Candidates must have 5+ years of relevant maintenance expertise and supervisory experience, ideally leading a union-represented workforce.
  • The position offers a competitive salary range of $148,700 to $195,195 plus a 15% target annual bonus plan.

Matching Summary

Match Score: 85

KONE International is seeking a Service Operations Manager in Lombard, IL, to oversee local service operations, focusing on safety, customer satisfaction, and profitability. The role requires significant experience in maintenance and supervisory roles, particularly in unionized environments, and emphasizes a collaborative and innovative company culture.

Salary

Base: $148,700 – $195,195; Bonus: 15% Target Incentive based on company and individual goals; Benefits: 401k match, medical, dental, vision, paid time off, tuition reimbursement

Skills & Requirements

Must-have

  • 5+ years maintenance expertise
  • Supervisory experience with union workforce
  • Safety guideline implementation and monitoring
  • Budget planning and control
  • Customer satisfaction management

Nice-to-have

  • Appetite for learning new technologies
  • Coaching technical supervisors to be result-oriented
  • Collaborative culture and innovation mindset
  • Continuous employee development focus

Key Requirements

  • 5+ years relevant maintenance expertise
  • Supervisory experience leading union workforce
  • Associates degree in related field or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter