Quality Auditor - Dc - Unlicensed

Leidos UK

Washington, D.C., United States
Base: $73,450.00 - $132,775.00; bonus/equity: not ...
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Experience in quality audits
Strong analytical and data analysis skills
Knowledge of call center operations
** Leidos UK is seeking a Quality Auditor – Unlicensed DC to support the Military OneSource mission, providing essential services to military members and their families. The role involves conducting quality audits, monitoring performance against established indicators, and ensuring compliance with quality standards in service delivery. **

Job Summary

  • This role supports the Military OneSource mission by ensuring quality in service delivery.
  • The Quality Auditor will monitor and evaluate program deliverables against established standards.
  • Leidos is looking for proactive individuals who can identify areas for improvement and implement corrective actions.

Matching Summary

Match Score: 75

** Leidos UK is seeking a Quality Auditor – Unlicensed DC to support the Military OneSource mission, providing essential services to military members and their families. The role involves conducting quality audits, monitoring performance against established indicators, and ensuring compliance with quality standards in service delivery. **

Salary

Base: $73,450.00 - $132,775.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Experience in quality audits
  • Strong analytical and data analysis skills
  • Knowledge of call center operations

Nice-to-have

  • Military affiliation or experience
  • Employee assistance program experience
  • Strong customer service skills

Key Requirements

  • Bachelor’s degree in behavioral health-related field
  • Four or more years of quality monitoring experience
  • U.S. citizenship required

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter