Base: starting at $24.00 ph; bonus/equity: bonus o...
Customer service through timely quotations
Use of customer relationship management system
Coordinate product deliveries
Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable
Job Summary
Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.
The role involves working closely with sales associates to support customer needs by determining the best products and solutions and ensuring personalized customer service.
Employees enjoy comprehensive benefits including health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, paid parental leave, and associate discounts.
Matching Summary
Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.
Salary
Base: Starting at $24.00 per hour; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) with company match and more
Skills & Requirements
Must-have
Customer service through timely quotations
Use of customer relationship management system
Coordinate product deliveries
Answer sales calls and resolve concerns
Sales support and upselling skills
Nice-to-have
Experience in plumbing or HVAC trades
Ability to build customer relationships
Adaptability in fast-paced environment
General digital literacy including Microsoft Office
Motivated and customer service oriented mentality
Key Requirements
0-3 years sales or customer service experience preferred
Ability to upsell products
Proven quick response to customer needs
Ability to make timely decisions
Ability to work Monday to Friday 7:00 a.m. to 4:00 p.m.