Portside is a leading provider of cloud-based software solutions for the global aviation industry, powering critical operations across business aviation, regional airlines, and aircraft leasing & finance
Job Summary
Portside is a leading provider of cloud-based software solutions for the global aviation industry, powering critical operations across business aviation, regional airlines, and aircraft leasing & finance.
The Customer Success Manager will act as a trusted advisor and work hands-on within Salesforce to drive adoption and improve the overall customer experience for Aeris Match platform users.
Employees enjoy a fully remote and collaborative work environment with opportunities to grow into senior customer success or product roles, competitive salary, and generous time off.
Matching Summary
Portside is a leading provider of cloud-based software solutions for the global aviation industry, powering critical operations across business aviation, regional airlines, and aircraft leasing & finance.
Skills & Requirements
Must-have
Strong Salesforce platform experience
Customer onboarding and adoption leadership
Customer relationship management
Salesforce configuration and support
Proactive customer risk and growth monitoring
Nice-to-have
Experience with Salesforce Flows or CRMA
Background in SaaS products
Interest in aviation, finance, or enterprise software
Excellent communication and relationship-building skills