Payments Operations Specialist

282

Base: 1,547 eurpmnth; bonus/equity: yearly bonus b...
Fully remote
Resolve queries and disputes
Establish and rectify root cause
Operational execution and change
The mission of the Operations Specialist within Investigation team is to resolve queries and disputes, related to bank payment operations, in an accurate and timely manner by establishing and rectifying the root cause to provide resolution toward internal and/or external client

Job Summary

  • The mission of the Operations Specialist within Investigation team is to resolve queries and disputes, related to bank payment operations, in an accurate and timely manner by establishing and rectifying the root cause to provide resolution toward internal and/or external client.
  • Provide input for projects, propose solutions, participate on project calls, drive operational execution and execute changes required.
  • We offer you a bunch of great benefits including flexible working hours, work from home, sick leave compensation, life insurance contribution, and learning opportunities.

Matching Summary

The mission of the Operations Specialist within Investigation team is to resolve queries and disputes, related to bank payment operations, in an accurate and timely manner by establishing and rectifying the root cause to provide resolution toward internal and/or external client.

Salary

Base: 1547 EUR/month; Bonus/Equity: Yearly bonus based on performance and company’s results; Benefits: Cafeteria points: 50€/month (600€/year) - Multisport card, Alza, Zalando, Cinema City, etc.; Home office contribution: 20 EUR/per month

Skills & Requirements

Must-have

  • resolve queries and disputes
  • establish and rectify root cause
  • operational execution and change
  • propose process improvements
  • point of contact for escalation
  • coordinate daily activities

Nice-to-have

  • empower others to achieve results
  • work effectively in fast evolving environment
  • friendly working environment
  • pet friendly office

Key Requirements

  • Strong problem solving and analytical skills
  • Strong organizational, verbal and written communication skills
  • Good interpersonal skills
  • Self-driven individual that requires minimal supervision

Work Rights

Not specified

Tailored Resume

Cover Letter