Change, High Priority Incident And Problem Manager

Mecanicien.ca

Rowville, Australia
Onsite
Itil certified professional
High priority incident management experience
Change advisory board leadership
Mecanicien.ca is seeking a Change, High Priority Incident and Problem Manager for its Rowville, Australia location. The role involves overseeing the management of change requests, high-priority incidents, and problems to ensure smooth operations across GPC Asia Pacific, emphasizing continuous improvement and collaboration

Job Summary

  • This newly created role ensures seamless operations across existing and new business environments for GPC Asia Pacific.
  • The incumbent will lead weekly Change Advisory Board meetings and coordinate high priority incidents with rapid resolution capabilities.
  • Employees enjoy attractive product discounts, strong rewards programs, and access to an Employee Assistance Program within a supportive global team.

Matching Summary

Match Score: 85

Mecanicien.ca is seeking a Change, High Priority Incident and Problem Manager for its Rowville, Australia location. The role involves overseeing the management of change requests, high-priority incidents, and problems to ensure smooth operations across GPC Asia Pacific, emphasizing continuous improvement and collaboration.

Skills & Requirements

Must-have

  • ITIL certified professional
  • High Priority Incident Management experience
  • Change Advisory Board leadership
  • ServiceNow ITSM tool usage
  • Policy documentation and enforcement

Nice-to-have

  • Problem Manager experience
  • Senior level presentation skills
  • Global team collaboration
  • Trend analysis and reporting

Key Requirements

  • ITIL certification required
  • Experience as a Change Manager
  • Experience in High Priority Incident Management
  • Stakeholder management expertise

Work Rights

Not specified

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