Contact Centre Representative (credit Counsellor, Client Account Management)

CIBC Capital Markets

Toronto, Canada
Fully remote
Credit counselling
Client account management
Discuss repayment options
You’ll connect with our clients who own a variety of CIBC products and discuss repayment options to potentially resolve outstanding debts

Job Summary

  • You’ll connect with our clients who own a variety of CIBC products and discuss repayment options to potentially resolve outstanding debts.
  • At CIBC, your goals are a priority and we aspire to give you a career, rather than just a paycheck.
  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong.

Matching Summary

You’ll connect with our clients who own a variety of CIBC products and discuss repayment options to potentially resolve outstanding debts.

Skills & Requirements

Must-have

  • credit counselling
  • client account management
  • discuss repayment options
  • assess client profiles
  • prevent further delinquencies
  • wired internet connection
  • secure workspace

Nice-to-have

  • relationship-oriented bank
  • embrace your strengths
  • meaningful impact
  • cash management knowledge
  • wealth protection knowledge
  • empathetic and courteous manner
  • build trust through respect

Key Requirements

  • legally eligible to work
  • valid work or study permit
  • minimum 60 day on-site period
  • attend primary CIBC location within two hours upon request

Work Rights

Legally eligible to work

Tailored Resume

Cover Letter