Itam Product Manager

Barclays

Glasgow, United Kingdom
On-site
Servicenow ham/sam expertise
Agile product ownership experience
It service management processes
Barclays is seeking an ITAM Product Manager to enhance IT service management processes within their technology teams. The role involves developing and implementing IT service processes, collaborating with stakeholders, and utilizing ServiceNow expertise to improve service delivery

Job Summary

  • Collaborate with technology teams to optimise and improve IT service management processes.
  • Develop KPIs and analyse data to enhance effectiveness and efficiency of delivery processes.
  • Identify and manage risk and control issues pertaining to Technology Standards and processes.

Matching Summary

Match Score: 85

Barclays is seeking an ITAM Product Manager to enhance IT service management processes within their technology teams. The role involves developing and implementing IT service processes, collaborating with stakeholders, and utilizing ServiceNow expertise to improve service delivery.

Skills & Requirements

Must-have

  • ServiceNow HAM/SAM expertise
  • Agile Product Ownership experience
  • IT service management processes
  • delivery and support of technology services

Nice-to-have

  • integration with CMDB
  • cost optimization knowledge
  • vendor management knowledge

Key Requirements

  • Deep ServiceNow HAM/SAM expertise
  • Strong data management and MI reporting skills
  • Agile Product Ownership experience

Work Rights

Not specified

Tailored Resume

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