This is a senior leadership role accountable for the strategic and operational success of client delivery teams across implementation, support, and training
Job Summary
This is a senior leadership role accountable for the strategic and operational success of client delivery teams across implementation, support, and training.
Own operational delivery and service quality across the Prime client lifecycle by establishing procedures and work plans.
Cotality has a culture of collaboration- we champion ownership, initiative and leadership!
Matching Summary
This is a senior leadership role accountable for the strategic and operational success of client delivery teams across implementation, support, and training.
Skills & Requirements
Must-have
Client lifecycle management
SaaS operational leadership
Product and Development collaboration
Cross-functional international collaboration
Client implementation and support
Nice-to-have
Inspires innovation and bold thinking
Collaborate, feel valued, develop skills
Champion ownership, initiative, and leadership
Key Requirements
Experience in insurance industry
Proven track record leading operational teams
Managing implementation, onboarding, training, support
Engage with senior stakeholders and clients
Experience managing teams across multiple time zones