Not specified (potentially hybrid or onsite given the nature of the role)
Six months related experience
Customer-oriented approach
Excellent people skills
The Fullerton Bay Hotel is seeking a Guest Relations Executive for its vibrant bar, Lantern, in Singapore. The role focuses on delivering exceptional guest experiences, managing reservations, and supporting events in a dynamic, luxury setting
Job Summary
The role serves as the primary point of contact for guests, delivering warm, story-driven luxury service aligned with Lantern's concept.
Responsibilities include managing reservations, handling guest complaints using instant pacification procedures, and supporting events and activations.
The successful candidate will act as a brand ambassador, promoting signature cocktails, seasonal offerings, and loyalty initiatives to enhance guest engagement.
Matching Summary
Match Score: 85
The Fullerton Bay Hotel is seeking a Guest Relations Executive for its vibrant bar, Lantern, in Singapore. The role focuses on delivering exceptional guest experiences, managing reservations, and supporting events in a dynamic, luxury setting.