Customer Support Advisor (kingston- Fulltime) 2025

Concentrix

Kingston, Saint Andrew, Jamaica
Competitive salary; monthly performance incentives...
Full-time, on-site
Inbound call handling experience
Strong verbal and written communication
Ability to work flexible shifts including weekends
Concentrix is seeking a Customer Support Advisor for their Kingston location, focused on providing exceptional service and problem-solving for customers. This full-time role emphasizes a positive team culture, employee development opportunities, and a commitment to customer care

Job Summary

  • The role involves providing customer service support and resolving routine problems regarding client products or services via inbound calls.
  • Employees benefit from a diverse global organization with clear paths for career development and monthly performance incentives.
  • The company fosters a culture of compassion and respect, aiming to make a positive difference in people's lives through genuine problem solving.

Matching Summary

Match Score: 85

Concentrix is seeking a Customer Support Advisor for their Kingston location, focused on providing exceptional service and problem-solving for customers. This full-time role emphasizes a positive team culture, employee development opportunities, and a commitment to customer care.

Salary

Competitive salary; Monthly performance incentives available; Inclusive perks and benefits

Skills & Requirements

Must-have

  • Inbound call handling experience
  • Strong verbal and written communication
  • Ability to work flexible shifts including weekends

Nice-to-have

  • Passion for compassionate customer interactions
  • Ability to think outside the box
  • Tolerance for repetitive high-volume work

Key Requirements

  • At least 3 CXC subjects including English Language and Mathematics
  • Clean criminal background check required
  • Strong computer navigation skills and PC knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter