First Nations / Inuit / Métis - Customer Service Representative

BMO

Akwesasne, Canada
Base: $34,750.00 - $44,900.00; bonus/equity: not s...
Delivers exceptional service
Identifies customer needs
Provides financial solutions
This role involves delivering exceptional service to BMO customers and prospects by identifying their needs and providing guidance on financial solutions

Job Summary

  • This role involves delivering exceptional service to BMO customers and prospects by identifying their needs and providing guidance on financial solutions.
  • Responsibilities include handling transactions, offering advice on digital banking, and collaborating with branch partners to achieve business objectives.
  • BMO is committed to an inclusive, equitable, and accessible workplace, offering accommodations for candidates throughout the selection process.

Matching Summary

This role involves delivering exceptional service to BMO customers and prospects by identifying their needs and providing guidance on financial solutions.

Salary

Base: $34,750.00 - $44,900.00; Bonus/Equity: Not specified; Benefits: health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • delivers exceptional service
  • identifies customer needs
  • provides financial solutions
  • handles transactions and inquiries
  • offers digital and self-serve options
  • follows risk and compliance processes

Nice-to-have

  • creative approaches to customer experience
  • contributes to ongoing improvement
  • resourceful self-starter
  • passion for helping customers

Key Requirements

  • First Nations / Inuit / Métis professionals
  • post-secondary degree or certification desirable
  • confident use of digital tools
  • basic knowledge of sales and business banking solutions

Work Rights

Not specified

Tailored Resume

Cover Letter