Retirement Service Agent

HUB International Limited

Austin, TX, US
Base: $25.00-$30.00 ph; bonus/equity: not specifie...
3d onsite
Proven customer service experience
Strong verbal and written communication skills
Ability to maintain confidential information
The role involves answering phone calls and emails from school district employees regarding their retirement plans

Job Summary

  • The role involves answering phone calls and emails from school district employees regarding their retirement plans.
  • The company offers a flexible work schedule with opportunities for training, development, and promotion within a fun environment.
  • Benefits include medical insurance, HSA with match, 401(k) plus match, and 2 weeks of PTO along with 11 paid holidays.

Matching Summary

The role involves answering phone calls and emails from school district employees regarding their retirement plans.

Salary

Base: $25.00-$30.00 per hour; Bonus/Equity: Not specified; Benefits: Medical, Vision, Dental, 401(k) match, PTO

Skills & Requirements

Must-have

  • Proven customer service experience
  • Strong verbal and written communication skills
  • Ability to maintain confidential information

Nice-to-have

  • Passion for communication and customer service
  • Eagerness to learn in a quick-paced environment
  • Desire to help others protect their future

Key Requirements

  • High school diploma required
  • 1-2 years of relevant customer service experience
  • General knowledge of Microsoft Word, Excel, and Gmail

Work Rights

Not specified

Tailored Resume

Cover Letter