International Intake Specialist

The General Hospital Corporation Mass General Brigham

Boston, MA, United States
Base: $23.34 - $33.37phly; bonus/equity: not speci...
Fully remote
2+ years healthcare or business experience
High school diploma required
Proficiency with salesforce and epic systems
The Client Specialist serves as the initial point of contact for patients via phone, email, or in person to ensure their healthcare needs are met

Job Summary

  • The Client Specialist serves as the initial point of contact for patients via phone, email, or in person to ensure their healthcare needs are met.
  • This role involves registering and updating patient data in the EPIC system while maintaining confidentiality and professionalism.
  • Mass General Brigham offers competitive base pay ranging from $23.34 to $33.37 per hour along with comprehensive benefits and career advancement opportunities.

Matching Summary

The Client Specialist serves as the initial point of contact for patients via phone, email, or in person to ensure their healthcare needs are met.

Salary

Base: $23.34 - $33.37/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, and bonuses

Skills & Requirements

Must-have

  • 2+ years healthcare or business experience
  • High School Diploma required
  • Proficiency with Salesforce and EPIC systems
  • Excellent customer service skills
  • Ability to handle sensitive patient information

Nice-to-have

  • Bachelor's degree in related field
  • Experience with Concierge Medicine practices
  • Strong organizational and attention to detail
  • Ability to work independently under pressure
  • Knowledge of medical terminology

Key Requirements

  • High School Diploma or Equivalent
  • 2+ years of related experience
  • Bachelor's Degree preferred
  • Onsite work requirement at 399 Revolution Drive

Work Rights

Not specified

Tailored Resume

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