Customer Banking Specialist - Marrickville

CommBank

Marrickville, AU
Part time (17.25 hours per week, specific roster provided)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a part-time Customer Banking Specialist for its Marrickville branch, requiring candidates to provide exceptional customer service while assisting with banking needs. The role emphasizes effective communication, problem-solving, and a commitment to enhancing customers' financial wellbeing

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with every customer about how we can support their overall banking needs.
  • You will support customers with enquiries, maintenance on accounts and process applications for credit products.
  • You will complete Financial Health Checks to assess customers’ financial needs and identify any changes.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for its Marrickville branch, requiring candidates to provide exceptional customer service while assisting with banking needs. The role emphasizes effective communication, problem-solving, and a commitment to enhancing customers' financial wellbeing.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Provide effective solutions
  • Champion risk-adverse culture

Nice-to-have

  • Greek or Vietnamese language skills
  • Interest in financial wellbeing
  • Building a career with CommBank

Key Requirements

  • Proven experience delivering exceptional Customer Service
  • Excellent communication skills
  • Ability to ask the right questions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

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