Vice President - Emea Bpo & Business Development

Broadridge Financial Solutions Inc

London, United Kingdom
Hybrid
Capital markets and securities operations expertise
Emea regional oversight
End-to-end service delivery
Set the strategic direction and lead end‑to‑end service delivery across a complex, multi‑site EMEA footprint, driving operational excellence, regulatory compliance, and exceptional client outcomes

Job Summary

  • Set the strategic direction and lead end‑to‑end service delivery across a complex, multi‑site EMEA footprint, driving operational excellence, regulatory compliance, and exceptional client outcomes.
  • Partner with Sales to design and execute go to market strategy to build the client base and business in the region, and partner with Global Operations leadership to design the support model best suited to develop the business.
  • Build, mentor, and inspire a diverse, high‑performing regional leadership team, fostering talent development, succession planning, and strong employee engagement.

Matching Summary

Set the strategic direction and lead end‑to‑end service delivery across a complex, multi‑site EMEA footprint, driving operational excellence, regulatory compliance, and exceptional client outcomes.

Skills & Requirements

Must-have

  • Capital Markets and Securities Operations expertise
  • EMEA regional oversight
  • end-to-end service delivery
  • operational excellence
  • regulatory compliance
  • client relationship management

Nice-to-have

  • culture of continuous improvement
  • talent development and succession planning
  • Lean or Six Sigma methodologies
  • thought leadership
  • fostering strong employee engagement

Key Requirements

  • 15+ years of experience in operations management
  • Strong Capital Markets and Securities Operations expertise
  • Bachelor’s degree in Business Administration, Operations Management, Finance, or related
  • Proven track record of leading large, multi-site teams
  • Demonstrated success in meeting client SLAs and improving KPIs
  • Strong financial and commercial acumen

Work Rights

Not specified

Tailored Resume

Cover Letter