Guest Services Supervisor - Worldmark Pinetop Resort

Travel + Leisure Co. International

Pinetop, Arizona, USA
**
Guest satisfaction improvement
Front and back-of-house operations
Proactive problem solving
** Travel + Leisure Co. is seeking a Guest Services Supervisor for their Worldmark Pinetop Resort in Arizona. The ideal candidate will lead guest service operations, focusing on enhancing guest satisfaction through effective leadership and problem-solving. **

Job Summary

  • As a Guest Services Supervisor, you’ll set the bar of excellence for your team every day.
  • Lead the daily operation of guest service shifts, including planning daily front- and back-of-house guest service operations.
  • We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week.

Matching Summary

Match Score: 75

** Travel + Leisure Co. is seeking a Guest Services Supervisor for their Worldmark Pinetop Resort in Arizona. The ideal candidate will lead guest service operations, focusing on enhancing guest satisfaction through effective leadership and problem-solving. **

Skills & Requirements

Must-have

  • Guest satisfaction improvement
  • Front and back-of-house operations
  • Proactive problem solving
  • Guest check-in and check-out
  • Maintain room inventory accurately
  • Positive customer and associate relationships

Nice-to-have

  • Innovation and growth mindset
  • Turn vacation inspiration into experiences
  • Inclusive environment
  • Deliver excellence and have fun

Key Requirements

  • 1 year of supervisory or management level experience
  • 1 year of hotel, timeshare or hospitality service experience
  • Valid driver’s license
  • Working knowledge of property management systems

Work Rights

Not specified

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