Client Services Representative

United Consumer Financial Services Compa

Westlake, OH, United States
Hybrid
High level customer service
Application submission to funding
Loan contract verification
The primary responsibility of a Client Services Representative is to provide a high level of customer service to our merchants and consumers, supporting transactions from application submission to loan contract verification and finally funding or cancellation

Job Summary

  • The primary responsibility of a Client Services Representative is to provide a high level of customer service to our merchants and consumers, supporting transactions from application submission to loan contract verification and finally funding or cancellation.
  • As part of the global industrial organization Marmon Holdings, you’ll be doing things that matter, leading at every level, and winning a better way.
  • We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Matching Summary

The primary responsibility of a Client Services Representative is to provide a high level of customer service to our merchants and consumers, supporting transactions from application submission to loan contract verification and finally funding or cancellation.

Skills & Requirements

Must-have

  • High level customer service
  • Application submission to funding
  • Loan contract verification
  • Troubleshooting application portal
  • Proficient in document indexing
  • Verify contract obligations
  • Follow communication procedures

Nice-to-have

  • Positive work environment
  • Diverse learning opportunities
  • Empowered to be their best
  • Winning a better way
  • Doing things that matter

Key Requirements

  • High school diploma or GED
  • Call center/Customer Service experience a plus
  • Alphanumeric data entry accuracy rate of 95% or above
  • Spanish language fluency may be required for certain positions

Work Rights

Not specified

Tailored Resume

Cover Letter