Specialty Customer Support Executive, Strategic Accounts - West Coast

Lauer Kim Laboratory

West Coast, US
Base: $70,000 to $85,000; bonus/equity: eligible f...
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Customer success or account management experience
Diagnostics segment experience required
Salesforce crm proficiency required
** Labcorp is seeking a Specialty Customer Support Executive for Strategic Accounts on the West Coast, focusing on customer relationship management and sales within the diagnostics sector. The role is fully remote and requires strong communication skills, experience in account management, and an understanding of women's healthcare. **

Job Summary

  • Labcorp is hiring a remote-based Specialty Customer Support Executive to support strategic accounts on the West Coast while driving new sales opportunities.
  • The role involves managing 75% of responsibilities focused on onboarding, reporting, and maintaining client relationships, with 25% dedicated to lead generation and upselling.
  • Employees are eligible for comprehensive benefits including medical, dental, vision, 401(k), paid time off, and tuition reimbursement alongside a base salary plus commission.

Matching Summary

Match Score: 75

** Labcorp is seeking a Specialty Customer Support Executive for Strategic Accounts on the West Coast, focusing on customer relationship management and sales within the diagnostics sector. The role is fully remote and requires strong communication skills, experience in account management, and an understanding of women's healthcare. **

Salary

Base: $70,000 to $85,000; Bonus/Equity: Eligible for bonus and/or commissions based on performance metrics; Benefits: Medical, Dental, Vision, Life, STD/LTD, 401(k), PTO, Tuition Reimbursement, Stock Purchase Plan

Skills & Requirements

Must-have

  • Customer Success or Account Management experience
  • Diagnostics segment experience required
  • Salesforce CRM proficiency required
  • West Coast geographic availability
  • High school diploma minimum requirement

Nice-to-have

  • Women's healthcare industry relationships
  • IVF clinic and donor bank connections
  • Bachelor's degree in life sciences
  • Experience with EMR and portal systems
  • Ability to manage multiple large accounts

Key Requirements

  • 3+ years Customer Success or Sales experience
  • Experience in the Diagnostics segment
  • High school diploma or equivalent
  • Bachelor's degree preferred in life sciences

Work Rights

Not specified

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