Guest Services Representative

SSM Health

Monroe, WI, United States
On-site
Friendly and professional demeanor
Service-oriented attitude
Respond to guest inquiries
SSM Health is seeking a Guest Services Representative in Monroe, WI, who will also serve as a valet, creating a welcoming environment for patients and visitors. The role requires a valid driver's license and a clean driving record, with no prior experience necessary

Job Summary

  • This role is essential in creating a welcoming and positive first impression for patients, visitors, and guests while ensuring safe and efficient vehicle handling.
  • Receives, screens, routes and/or responds to all incoming inquiries for information, directions or concerns.
  • SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

Matching Summary

Match Score: 75

SSM Health is seeking a Guest Services Representative in Monroe, WI, who will also serve as a valet, creating a welcoming environment for patients and visitors. The role requires a valid driver's license and a clean driving record, with no prior experience necessary.

Skills & Requirements

Must-have

  • Friendly and professional demeanor
  • Service-oriented attitude
  • Respond to guest inquiries
  • Handle guest suggestions and complaints
  • HIPAA compliance
  • Identify safety and maintenance issues

Nice-to-have

  • Anticipate family needs
  • Improve patient satisfaction

Key Requirements

  • Valid driver's license
  • Clean driving record (Motor Vehicle Report)
  • High School diploma/GED or 10 years of work experience

Work Rights

Not specified

Tailored Resume

Cover Letter