Fire Detection Service Technician

JCI

Des Moines, IA, United States
Base: $28.70 - $39.45 hourly; bonus/equity: not sp...
Troubleshoot and repair fire alarm systems
Use of technical manuals and schematics
Excellent customer service skills
We offer competitive starting pay, paid training, global advancement opportunities, and a comprehensive benefits package including medical, dental, vision insurance, and 401(k) with company match

Job Summary

  • We offer competitive starting pay, paid training, global advancement opportunities, and a comprehensive benefits package including medical, dental, vision insurance, and 401(k) with company match.
  • The role involves diagnosing and repairing electronic fire alarm systems, reading blueprints and technical documents, and providing high-level customer service to ensure satisfaction.
  • Candidates will participate in on-call rotations, perform physical tasks such as climbing ladders and lifting heavy equipment, and may be required to travel overnight to meet customer needs.

Matching Summary

We offer competitive starting pay, paid training, global advancement opportunities, and a comprehensive benefits package including medical, dental, vision insurance, and 401(k) with company match.

Salary

Base: $28.70 - $39.45 hourly; Bonus/Equity: Not specified; Benefits: Competitive benefits package including medical, dental, vision, 401(k) with company match

Skills & Requirements

Must-have

  • Troubleshoot and repair fire alarm systems
  • Use of technical manuals and schematics
  • Excellent customer service skills
  • Programming fire alarm and access control panels
  • On-call and after-hours work required
  • Physical labor including climbing and lifting

Nice-to-have

  • Experience with CCTV and IT/IP networks
  • Mentoring and training team members
  • Strong organizational skills and positive attitude
  • Ability to provide quotes and upsell solutions

Key Requirements

  • 5+ years experience in low voltage electrical systems
  • NICET Level II certification strongly preferred
  • High School Diploma or equivalent
  • Valid driver’s license with acceptable driving record
  • Ability to perform physical labor including lifting 50-70 lbs
  • Ability to work flexible hours including weekends
  • Retention of licenses required by National, State, and Local codes

Work Rights

Not specified

Tailored Resume

Cover Letter