Front Desk Agent

Mondrian & Hyde Ibiza / Ennismore

Ibiza, Spain
Not specified; competitive pyckage mentioned
On-site
2 years experience in front desk role
Advanced english language proficiency
Experience with reservation management tools
The role involves managing the full guest journey from check-in to check-out under the supervision of the Reception Manager

Job Summary

  • The role involves managing the full guest journey from check-in to check-out under the supervision of the Reception Manager.
  • Candidates will handle billing, minibar charges, credit limits, and resolve guest inquiries using the Nubola system.
  • Employees enjoy a competitive package, daily lunch at the internal restaurant, and significant discounts across Ennismore hotels.

Matching Summary

The role involves managing the full guest journey from check-in to check-out under the supervision of the Reception Manager.

Salary

Not specified; Competitive package mentioned

Skills & Requirements

Must-have

  • 2 years experience in front desk role
  • Advanced English language proficiency
  • Experience with reservation management tools
  • Strong teamwork capabilities

Nice-to-have

  • Additional foreign languages spoken
  • Upselling skills for hotel services
  • Passion for creating guest experiences
  • Willingness to relocate to Ibiza

Key Requirements

  • Minimum 2 years of relevant experience
  • Advanced level of English required
  • Residency or relocation intent to Ibiza

Work Rights

Must reside in or intend to relocate to Ibiza

Tailored Resume

Cover Letter