Senior Quantitative And Qualitative Researcher- Remote

ICF

United States
Base: $119,323.00 - $202,850.00; bonus/equity: not...
Fully remote
7+ years ux/cx research experience
Quantitative and qualitative research methods
Survey strategy and analysis expertise
This role leads research efforts to inform service design, digital product development, and policy decisions for a federal agency

Job Summary

  • This role leads research efforts to inform service design, digital product development, and policy decisions for a federal agency.
  • The position requires synthesizing qualitative and quantitative data into compelling artifacts like personas, journey maps, and service blueprints.
  • Candidates must thrive in a fast-paced contractor environment while collaborating with multidisciplinary teams including CX strategists and engineers.

Matching Summary

This role leads research efforts to inform service design, digital product development, and policy decisions for a federal agency.

Salary

Base: $119,323.00 - $202,850.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 7+ years UX/CX research experience
  • Quantitative and qualitative research methods
  • Survey strategy and analysis expertise
  • Ethical standards compliance
  • Data visualization and reporting

Nice-to-have

  • Figma collaboration and prototyping skills
  • Qualtrics survey deployment experience
  • Usertesting.com platform familiarity
  • Tableau or Power BI data visualization
  • Federal agency work experience

Key Requirements

  • US Citizenship required
  • Public Trust clearance eligibility
  • Must reside and work in the United States
  • Bachelor's degree in Psychology, Sociology, or related field
  • 7+ years of relevant research experience

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter