Senior Product Operations, Fraud

Ubank

Mexico City, Mexico
On-site
Process design and improvement
Fraud investigation processes
Stakeholder management
Implement improvements to our processes and lead fraud training materials for our operational and strategic teams

Job Summary

  • Implement improvements to our processes and lead fraud training materials for our operational and strategic teams.
  • Owning a roadmap from end to end, evaluating priorities and assessing ambiguous tradeoffs in a fast-paced environment.
  • We want to build products and experiences for everyone who wants to take back control over their finances, that's why we build strong and diverse teams that rise up to the challenge.

Matching Summary

Implement improvements to our processes and lead fraud training materials for our operational and strategic teams.

Skills & Requirements

Must-have

  • process design and improvement
  • fraud investigation processes
  • stakeholder management
  • real-time data analysis
  • product roadmap ownership

Nice-to-have

  • technical ecosystem curiosity
  • unit economics understanding
  • third-party banking integrations
  • leading fraud training materials

Key Requirements

  • 4+ years of experience
  • Fluent or native Spanish and English
  • Experience with fraud is a plus
  • Proven track record designing and improving processes

Work Rights

Not specified

Tailored Resume

Cover Letter