Manager Platform Engineering- It Service Management
Shelter Home Mortgage LLC
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Experience with servicenow or comparable itsm platforms
Strong understanding of itil-based practices
6-8 years of experience in itsm
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The Manager Platform Engineering - IT Service Management at Newrez is a leadership role focused on overseeing ITSM platforms, ensuring reliable service delivery, and fostering team development. Candidates should have a strong background in ITIL-based practices, experience with ServiceNow, and the ability to lead cross-functional teams effectively.
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Job Summary
At Newrez, we bring big thinkers and caring doers together to make home happen.
The Manager Platform Engineering - IT Service Management is responsible for the execution and continuous improvement of IT service management platforms.
We offer a total rewards package designed to support your career, community, wellbeing, and future.
Matching Summary
Match Score: 75
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The Manager Platform Engineering - IT Service Management at Newrez is a leadership role focused on overseeing ITSM platforms, ensuring reliable service delivery, and fostering team development. Candidates should have a strong background in ITIL-based practices, experience with ServiceNow, and the ability to lead cross-functional teams effectively.
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Skills & Requirements
Must-have
Experience with ServiceNow or comparable ITSM platforms
Strong understanding of ITIL-based practices
6-8 years of experience in ITSM
Nice-to-have
Strong analytical skills and problem-solving abilities
High learning agility and adaptability
Strong influencing and negotiation skills
Key Requirements
Bachelor’s degree in computer science or related field