Diageo PLC is seeking a Customer Service Executive in Tokyo, Japan, responsible for managing customer orders and ensuring high-quality service delivery within the Cash Cycle process. The ideal candidate should be fluent in Japanese, possess strong customer service skills, and ideally have experience with SAP systems
Job Summary
The Customer Service Executive is the first point of contact for customers, acting as the link between the Cash Cycle Department and external contacts.
Responsibilities include managing daily Sales Order processing, handling customer queries, and driving resolution on daily order challenges.
Diageo's global objective is to provide excellent customer service to improve customer satisfaction and ensure smooth transition of new EDI customers.
Matching Summary
Match Score: 85
Diageo PLC is seeking a Customer Service Executive in Tokyo, Japan, responsible for managing customer orders and ensuring high-quality service delivery within the Cash Cycle process. The ideal candidate should be fluent in Japanese, possess strong customer service skills, and ideally have experience with SAP systems.