Customer Banking Specialist- Kempsey

CommBank

Kempsey, Australia
Part-time, predetermined roster (23.5 hours/week and 19 hours/week depending on the schedule)
Exceptional customer service delivery
Articulate financial terms clearly
Problem solve and provide solutions
CommBank is seeking a Customer Banking Specialist for their Kempsey branch, focusing on providing exceptional customer service and support in various banking needs. The role involves engaging with customers, processing applications, and educating them on banking products and services

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • You’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re interested in hearing from people who have experience in delivering exceptional customer service ideally in financial services, retail or hospitality.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist for their Kempsey branch, focusing on providing exceptional customer service and support in various banking needs. The role involves engaging with customers, processing applications, and educating them on banking products and services.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Articulate financial terms clearly
  • Problem solve and provide solutions
  • Champion processes and procedures
  • Work in a busy retail environment

Nice-to-have

  • Customer at the centre of everything
  • Genuine interest in career growth
  • Integrity and solution-finding ability

Key Requirements

  • Experience in financial services, retail or hospitality
  • Excellent communication skills
  • Ability to ask questions and find solutions
  • Ability to work in a commercially driven environment

Work Rights

Not specified

Tailored Resume

Cover Letter