Superviseur Room Service

Four Seasons Hotel des Bergues Geneva

Geneva, Switzerland
On-site
Supervise team to offer quality service
Manage operational service and company standards
Handle special requests and ensure follow-up
The Four Seasons Hotel des Bergues Geneva is seeking a Room Service Supervisor to assist in managing the room service team and ensuring high-quality service for a luxury clientele. The ideal candidate should have experience in hospitality management, strong communication skills in French and English, and a passion for delivering exceptional guest experiences

Job Summary

  • The Room Service Supervisor assists and supports the Assistant Room Service Manager in the proper management and supervision of the service team.
  • The Room Service Supervisor is responsible for managing the team to offer quality service in accordance with Four Seasons Standards to a high-end clientele.
  • The Room Service Supervisor must be qualified and experienced in service, demonstrate excellent teamwork, and have excellent presentation and interpersonal skills to meet the expectations of a high-end clientele.

Matching Summary

Match Score: 85

The Four Seasons Hotel des Bergues Geneva is seeking a Room Service Supervisor to assist in managing the room service team and ensuring high-quality service for a luxury clientele. The ideal candidate should have experience in hospitality management, strong communication skills in French and English, and a passion for delivering exceptional guest experiences.

Skills & Requirements

Must-have

  • Supervise team to offer quality service
  • Manage operational service and company standards
  • Handle special requests and ensure follow-up
  • Master phone order taking and IT systems
  • Control Room Service material and costs
  • Ensure cleanliness of work areas

Nice-to-have

  • Develop employee skills
  • Creative input for special receptions
  • Excellent presentation and interpersonal skills

Key Requirements

  • 2 years of prior experience in a supervisory role in food and beverage
  • Fluent French and English (written and spoken)
  • Basic knowledge in a second foreign language
  • Proficiency in Lotus Notes, Opera, Word, Excel, Micros
  • Swiss nationality, Swiss residency authorization or EU citizen

Work Rights

Swiss nationality, Swiss residency authorization or EU citizen

Tailored Resume

Cover Letter