Client Services Representative 1 (pl)

IQVIA UK

Manila, Philippines
Hybrid
2+ years events planning experience
Us client phone-based customer service
Bachelor's degree required
The role serves as the main point of contact for venue, food and beverage, and audio-visual vendors on behalf of field force sales reps

Job Summary

  • The role serves as the main point of contact for venue, food and beverage, and audio-visual vendors on behalf of field force sales reps.
  • Candidates must apply strict client business and compliance rules throughout the planning process, especially regarding venue appropriateness and negotiated rates.
  • The position requires the ability to multi-task numerous meetings simultaneously while demonstrating strong attention to detail in a fast-paced environment.

Matching Summary

The role serves as the main point of contact for venue, food and beverage, and audio-visual vendors on behalf of field force sales reps.

Skills & Requirements

Must-have

  • 2+ years events planning experience
  • US client phone-based customer service
  • Bachelor's degree required
  • Microsoft Office suite proficiency
  • Work during US standard business hours

Nice-to-have

  • Pharma industry experience preferred
  • Familiarity with US cultural norms
  • Knowledge of Salesforce and Smartsheet
  • Experience with Twilio phone systems
  • Ability to work onsite frequently

Key Requirements

  • Bachelor's Degree Required
  • 2+ years of events planning or customer service experience
  • Previous work experience catering to US clients
  • Proficiency in Microsoft Office suite products

Work Rights

Not specified

Tailored Resume

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