Customer Service Representative

NOV

Houston, TX, United States
On-site
Provide sales quotations
Verify purchase orders
Convert quotations to orders
Provide customers with sales quotations, mainly consisting of equipment spare parts, and convert them to sales orders

Job Summary

  • Provide customers with sales quotations, mainly consisting of equipment spare parts, and convert them to sales orders.
  • Receive customer inquiries through portals and email, collaborating with internal operations for technical support and communicating regarding customs requirements, shipping documents, and invoices.
  • Maintain good organizational skills and attention to detail to resolve order discrepancies and follow up on open orders with timely communication.

Matching Summary

Provide customers with sales quotations, mainly consisting of equipment spare parts, and convert them to sales orders.

Skills & Requirements

Must-have

  • Provide sales quotations
  • Verify purchase orders
  • Convert quotations to orders
  • Communicate customs requirements
  • Follow order process steps
  • Receive customer inquiries

Nice-to-have

  • Attention to detail
  • Good organizational skills
  • Professional communication
  • Resolve order discrepancies

Key Requirements

  • Experience with JD Edwards or similar MRP system
  • Experience with Microsoft Office Suite
  • Prior experience in commercial sales
  • Prior experience in industrial equipment

Work Rights

Not specified

Tailored Resume

Cover Letter