Covetrus is a global animal-health technology leader dedicated to empowering veterinary practice partners with improved health and financial outcomes
Job Summary
Covetrus is a global animal-health technology leader dedicated to empowering veterinary practice partners with improved health and financial outcomes.
The role involves diagnosing and resolving technical issues across applications, databases, hardware, and networking environments while building strong expertise.
Candidates must be able to work both independently and collaboratively within a team to ensure timely resolutions in line with Service Level Agreements.
Matching Summary
Covetrus is a global animal-health technology leader dedicated to empowering veterinary practice partners with improved health and financial outcomes.
Skills & Requirements
Must-have
Technical support experience
Troubleshooting and analytical skills
Customer service communication skills
Incident Management process knowledge
SLA adherence capability
Nice-to-have
SQL database knowledge
Cloud platform familiarity
Windows operating environment experience
Networking fundamentals understanding
Practice management system background
Key Requirements
Previous Technical or IT Support experience OR relevant degree/certification
Strong attention to detail and documentation skills
Ability to take ownership of issues and drive resolution