Dementia Consultant - Helpline

Dementia Support Australia

Malvern, Victoria, Australia
Base: market-leading remuneration; bonus/equity: n...
Hybrid
Supporting and upskilling staff and families
Extensive experience with dementia care
Problem solving in behaviour management
Dementia Support Australia is seeking a Dementia Consultant for their Helpline service, aimed at providing expert support for individuals living with dementia and their carers. The role requires a background in health or aged care, along with strong problem-solving and communication skills

Job Summary

  • Dementia Support Australia offers a 24-hour Helpline service providing expert behaviour management support for people with dementia over the phone, web chat, and email.
  • The role includes triaging referrals, assessing clients, offering tailored behaviour management recommendations, and supporting families and care providers.
  • Employees benefit from market-leading remuneration with salary packaging, flexible shifts, hybrid working, professional development opportunities, and various wellbeing programs.

Matching Summary

Match Score: 85

Dementia Support Australia is seeking a Dementia Consultant for their Helpline service, aimed at providing expert support for individuals living with dementia and their carers. The role requires a background in health or aged care, along with strong problem-solving and communication skills.

Salary

Base: Market-leading remuneration; Bonus/Equity: Not specified; Benefits: $15,900 tax-free living expenses plus up to $2,650 tax-free entertainment benefits annually

Skills & Requirements

Must-have

  • supporting and upskilling staff and families
  • extensive experience with dementia care
  • problem solving in behaviour management
  • clear verbal and written communication
  • working with online client management systems
  • providing phone-based consultancy

Nice-to-have

  • creative yet practical problem solving
  • adapt easily to new technology
  • professional and empathetic phone manner
  • team-oriented supportive organisation
  • hybrid working environment
  • participation in professional development

Key Requirements

  • experience in Australian health or aged care
  • extensive knowledge of dementia types and behaviour management
  • qualifications in Allied Health, Nursing, Aged Care or Mental Health
  • evidence of Influenza and COVID vaccinations
  • criminal record check consent

Work Rights

Not specified

Tailored Resume

Cover Letter