Front Desk Agent

Epicurean Atlanta

Atlanta, Georgia, United States
Onsite
High school diploma or higher
Excellent customer service skills
Ability to use tablets and ipads
Epicurean Atlanta is seeking a Front Desk Agent who is enthusiastic and energetic, responsible for providing exceptional customer service at the front desk, bell services, and concierge services. The ideal candidate will possess strong communication skills, hospitality experience, and the ability to use technology to enhance guest experiences

Job Summary

  • The Front Desk Host serves as the first impression for guests by providing a unique check-in experience using advanced technology.
  • Responsibilities include assigning rooms based on preferences, assisting with luggage, and acting as a concierge for local recommendations.
  • The role requires maintaining strict guest confidentiality while managing multiple tasks in a high-pressure environment.

Matching Summary

Match Score: 85

Epicurean Atlanta is seeking a Front Desk Agent who is enthusiastic and energetic, responsible for providing exceptional customer service at the front desk, bell services, and concierge services. The ideal candidate will possess strong communication skills, hospitality experience, and the ability to use technology to enhance guest experiences.

Skills & Requirements

Must-have

  • High School diploma or higher
  • Excellent customer service skills
  • Ability to use tablets and iPads
  • Ability to lift and pull 40 lbs
  • Corrected vision to normal range

Nice-to-have

  • Previous hospitality experience preferred
  • Enthusiastic and energetic personality
  • Ability to upsell room quotes
  • Knowledge of local dining and nightlife
  • Experience with advanced technology

Key Requirements

  • High School diploma or higher
  • Previous hospitality experience (preferred)
  • Ability to work scheduled shifts including breaks

Work Rights

Not specified

Tailored Resume

Cover Letter