Technical Support Specialist

Air Products Inc

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Confident and empathetic communicator
Excellent listening skills
Warm professional telephone manner
** Air Products Inc. is seeking a Technical Support Specialist to provide expert support in resolving technical issues for customers. The ideal candidate will possess excellent communication skills, a solution-oriented mindset, and a collaborative spirit while working in a hybrid environment. **

Job Summary

  • The role serves as the go-to expert for resolving technical issues across the entire customer base before, during, and after delivery.
  • Employees will diagnose and troubleshoot technical problems with confidence while maintaining accurate documentation of all interactions.
  • The position offers a hybrid work model after training, featuring rotating shift patterns including late and early shifts with weekend rotations.

Matching Summary

Match Score: 75

** Air Products Inc. is seeking a Technical Support Specialist to provide expert support in resolving technical issues for customers. The ideal candidate will possess excellent communication skills, a solution-oriented mindset, and a collaborative spirit while working in a hybrid environment. **

Skills & Requirements

Must-have

  • Confident and empathetic communicator
  • Excellent listening skills
  • Warm professional telephone manner
  • Solution-focused problem solver
  • Organized and detail-oriented

Nice-to-have

  • Can-do attitude
  • Collaborative team player
  • Pride in delivering positive experience

Work Rights

Not specified

Tailored Resume

Cover Letter